We only want you to be satisfied 100%, if anything is falling short - please send us an email!: firstname.lastname@example.org, and we will walk through your order with you and help you if you are looking for an exchange or a full free return! Please include your order number, and a note about what it is you are looking for help with.
For a full return, the product must be returned back in its original condition and undamaged. All product is inspected and documented for quality inspection prior to shipping to the customer, and upon return will be reprocessed with original images. Items must be returned back in original hard casing packaging and bag to protect during transit. Damaged goods will be returned back to the customer, and no refund issued.
Return requests must be submitted within 7 days of receiving the item. After 7 days only 50% partial refunds will be issued, pending the the condition of the item returned, ie no damage.
Items that have been worn, scratched, stained, bent, or damaged may not be returned.
Please allow 4-5 business days for packages to be processed once they reach our warehouse. Refunds will be returned to the original payment method. It can take your financial institution up to 10 business days to reflect payment on your account.